FAQ

How do I contact you?

You can call us at (618) 283-9790 or email us at diekemperphotography@gmail.com.

 

Where are you located?

We are located one and half miles northwest of Vandalia, IL on Highway 185.

 

What are your hours?

Tuesday-Friday 9am-5pm

Saturday 9am-12pm

We shoot with natural light so depending on the season we will take our last appointment accordingly

 

How long does a session last? 

Typically sessions last 1-2 hours with the exception of Senior & Infant session. They may last up to 3 hours.

 

Is there a session fee? 

Yes, our session/reservation fee is $100 due at the time of booking. $50 will go towards the session fee & the remaining $50 will go towards your order. However senior sessions work a little differently. See our senior section under the How it Works tab.

 

How can I see your pricing?

You can contact us and we can email you a price guide.

 

How many outfits can I bring?

For a family session 1 outfit is sufficient. For kids, engagement, and maternity sessions we recommend 2 outfits. For a senior session please see the senior section under the How it Works tab.

 

Do you have specific outdoor locations or do I need to think of a location?

We have several locations here in Vandalia. We have something to fit everyones style, from fields, brick walls and hidden paths. However, if you have a unique location in mind (family farm, etc.) we can discuss that at the time of booking.

 

What about bad weather? 

If the weather is questionable, please call us and we can decide if we need to reschedule. We are fairly flexible when it comes to rescheduling due to bad weather.

 

Do you do sessions on evenings or Sundays?

We do not offer appointment times for Sundays, or after 5:00 during the week.  Our images you’ve been browsing on our site were almost all photographed with natural light.  Without this daytime light, the ‘look’ of your images would not be consistent with our style we offer at our studio.

 

When will I be able to see and order my pictures? 

We will set up your view & order appointment at the end of your session. It is usually scheduled one week after your session. Please make sure all decision makers are present at the time of the viewing. This process may seem overwhelming but Calista & Eryn are here to help! We will walk you through the process of narrowing down images, picking favorites and picking the perfect portrait for above your couch:) There are so many options and possibilities, we can not wait to help you design your custom package.

 

When will I get my pictures?

Once your order is complete 50% of its total is required to start processing. Most orders take 6 weeks to come in. We will call you when your order is ready!

 

Do you offer digital rights? 

We do not offer digital rights at this time.

 

 

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